Support

Questions, feedback, or something not working? We read every message.

Contact us

Email support@traiva.app. We aim to reply within a few business days.

Billing & subscriptions

Manage, change, or cancel your subscription anytime from your Apple App Store or Google Play account. You can restore a previous purchase from the app's settings.

Your data & privacy

Your training history stays yours. See our Privacy Policy and Consumer Health Privacy for what we collect and why.

Report a bug or request a feature

Found something broken or have an idea? Email support@traiva.app with as much detail as you can — your device, OS version, and the steps to reproduce help us fix issues faster.